Frustrated trying to figure out how to modify your ride-on on your own? Stuck looking for solutions that Dr Google can't solve? For a premium level of service, book a 30 minute Zoom session with one of MLToys' tech support staff to help you solve a problem with your ride-on or plan your next build!

Shortly after you place the order you will be contacted to schedule your Zoom call. Calls usually happen within 1 business day of the order being placed.

Please specify in the order comments your brand and model plus any modifications you've done so we can pair you with the best qualified tech.

*Pro-Tips: Read through our How to Modify and Troubleshooting Guides before booking a call! Be by your ride-on at the start of the call with tools at-the-ready!

If the tech feels a callback is required from a different tech or to supply answers he has to wait for then you will not be charged for the additional call. Call is not refundable if the tech can't solve your issue, you don't like the answer, or you do not show up for the call.

There is no charge for standard email support: GoFast@MLToys.com